Why did I not receive an offer from Vroom Financial Services by Chase?

Vroom Financial Services by Chase* is our preferred lender partnership with JPMorgan Chase Bank but Vroom still maintains a network of lenders to best serve our customers. As a result, your financing offer may come from another institution. Vroom remains committed to providing exceptional value through competitive rates and frictionless transactions but credit decisions are made at the discretion of our lending partners. 


*Vroom is solely responsible for its products and services and for promotional statements about them and is not affiliated with JPMorgan Chase Bank, N.A. or its affiliates.