What should I do when my vehicle arrives?

Here is our recommended checklist for the day of your delivery:

  1. Check to make sure that the vehicle is as described by Vroom. Do NOT sign the delivery receipt until you’ve given the car a good once-over. If there are any issues, please call us immediately at (832) 947-9950
  2. The Vroom team will have already placed the temporary registration tags on the vehicle. The tags are good for 60 days. Check to confirm the tags are in place. If you financed with Vroom, we will be registering your vehicle for you and will mail your license plates once all work is done with your State agency. One of Vroom's Title Agents will contact you within 2 weeks of delivery to discuss this process.
  3. If you are doing a trade-in, be sure to grab all of your belongings out of your old vehicle. Once it leaves your driveway, we cannot guarantee that you’ll be able to retrieve anything.
  4. Don’t forget to contact your insurer. You’ll need your new vehicle's 17-digit VIN number, mileage, and price when you call.
  5. Take your sweet new ride for a spin!

Still need help?   Get in touch