What is a safety recall?

 

A safety recall occurs when an auto manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle, or part of a vehicle, creates an unreasonable safety risk or fails to meet minimum safety standards. For examples of defects in vehicles that may lead to safety recalls, please click here.

Manufacturers must attempt to notify owners of recalled products and are required to fix the problem free of charge by either repairing it, replacing it, or offering a refund. NHTSA oversees the recall process to ensure owners receive the remedies they are entitled to under the law.

For more information about safety recalls, we encourage you to visit the government websites www.safercar.gov or www.nhtsa.gov/recalls.